The season 2019/20 starts on 17 November 2019 and ends on 15 March 2020.
Tickets and coupons can be booked online or by phone at our ticket hotline:
01806 - 388 883 [MON-FRI 8.00 a.m. – 6 p.m. / 0,20 €/min. landline, mobile max. 0,60 €/min].
You book the place category (ring, circle or boxes), where you would like to sit. It is not possible to book a specific seat or table. Placement is decided by our evening staff.
The seats are divided into three categories: The ring has tables for 6, 8, and 10 people in the inner round of the Spiegeltent. The tables are located directly around the middle stage, from where you can experience the artists up close. The circle area with rectangular tables for 6 and 8 people surrounds the ring, and the cozy boxes in the outer tour offer space for 6-7 people each. In the back of the tent, there are seats in the circle and box, which due to their location only allow a limited view of performances taking place on the orchestra stage. However, the majority of the acts are presented on the middle stage, which is visible from all seats.
Basically yes, as long as seats are still available. You can get information about vacancies until 1:00 pm on the same day at our ticket hotline: 01806 - 388 883 [MON-FRI 8.00 a.m. – 6 p.m. / 0,20 €/min. landline, mobile max. 0,60 €/min].
No, bookings are generally excluded from cancellation and exchange. A rebooking to another show day is possible depending on the goodwill of the staff. A transfer fee of EUR 6.00 per person applies.
Tickets are generally excluded from cancellation. However, you can change your booking if you purchase the “rebooking” option within 48 hours after you purchased your ticket:
1. You can purchase the rebooking option for the desired number of tickets for EUR 8.00 per ticket.
2. With the acquired rebooking option you can change your ticket up to 24 hours before the original show date to another show date - subject to availability.
3. When using the rebooking option, the following additional processing costs apply:
Rebooking up to 7 days before the booked date: 10,00 EUR / ticket
Rebooking up to 24 hours before the booked date: 25,00 EUR / ticket
If the ticket price for the Palazzo entrance ticket is higher for the new date, than for the original Palazzo show date, then the additional charge applies as well.
The show starts Tuesdays through Saturdays on 7.30 p.m., on Sundays on 6 p.m. The foyer and the bar are open 60 minutes prior to show begin.
The foyer and the bar open 60 minutes before the show starts. We recommend you to arrive at the latest 30 minutes before the start of the show to ensure you have enough time to place your wardrobe and order drinks.
A description of the journey by car or public transport can be found here.
There are plenty of parking spaces directly at the Spiegeltent available (fee required).
The program lasts about 3.5 hours.
The placement within the booked category is determined by the evening play management before the event.
At the entrance, you will receive a card on which your table number is recorded. Our service staff will then take you to your table.
In the Spiegeltent there are tables for 6, 8 and 10 people available depending on the booked category. The seating arrangement is organized on the day of the event and is based on the composition of the individual bookings.
The table division is arranged by the evening play management, so no fixed table assignments can be given in advance. However, groups are always placed together - depending on the group size, possibly on adjacent tables or together with other guests at a table.
Of course! The places for wheelchair users are in the category circle. When ordering, please state that a wheelchair user's place is required. The Spiegeltent also has barrier-free toilets.
In the middle of the Spiegeltent, visible from all places, there is a lift, on which most of the performances take place. In addition, there is an orchestral stage on which the orchestra plays and other show acts are presented.
No. We recommend to come in evening attire as in the theater. But we also want you to feel comfortable.
No. The Spiegeltent is heated.
Yes, but only for private use. During the show, photographing is permitted only without flash, since the flash light can disturb the artists in their concentration.
There is no age restriction, but we recommend a visit from the age of 6 years on. Children up to 14 years receive a 50% discount on the ticket price on all Sundays. We also offer a child-friendly menu.
However, as a parent, you should decide whether your child can handle an evening program of over 3 hours. A ticket must be purchased for each child. We strongly advise against bringing infants. Furthermore we have no possibility to keep baby carriages for you.
Pure pleasure is the motto of PALAZZO, so all shows are non-smoking shows.
Of course not. After the end of the show, you can continue to sit and enjoy the music in the evening and have a drink at the bar in the foyer.
At the end of the event, ask the service staff or the evening entertainment team to order a taxi for you.
No. A four-course dinner is served during the three hour show.
Our top chefs have created a meat and fish-free gourmet menu especially for our vegetarians. Please inform us about your vegetarian menu wish directly while booking your ticket.
There is the possibility to exchange individual courses. Please inform us about your menu request directly at your booking, e.g. no fish or meat. In such cases, a fish or meat course is replaced against the vegetarian variant.
Of course! Because every menu is freshly prepared on the evening of the event, we can react to food intolerances and prepare an individual menu. Just let us know what your food allergies are.
You can order the drinks either à la carte or book one of our beverage arrangements.
If you haven't booked one of our drinking arrangements in advance, order the drinks simply à la carte and pay them after the show.
We accept cash, debit (EC) or credit cards (VISA, Mastercard or American Express), as well as PALAZZO beverage coupons for the payment of your drinks or for tickets at the evening bar.
